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Mary Maureen Brown


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Mary Maureen Brown

Professor

Department of Political Science

University of North Carolina at Charlotte

9201 University City Blvd.

Charlotte, NC 28223-0001

Telephone: (704)687-3497

M.Brown@uncc.edu

Ph.D., 1994 University of Georgia - Qualified Fields: Public Administration, Public Policy, Management Information Systems (Terry College of Business, UGA)

M.P.A., 1987 University of Oklahoma

B.S., 1985 University of Maryland

Appointments
2007-Current University of North Carolina at Charlotte, Professor

2003-Current Visiting Scientist, Software Engineering Institute, Carnegie Mellon University. Research topics: IT Performance Measurement; IT Cost Models; IT Integration and Interoperability.


1998- Current Senior Fellow, Center for Excellence in Municipal Management, George Washington University
2002- 2007 University of North Carolina Chapel Hill, Associate Professor
1995-2002 University of North Carolina Charlotte, Assistant Professor/Associate Professor


Research



Under Review

Refereed Journals/Proceedings

Understanding E-Government Benefits: An Examination of Leading-Edge Local Governments
The American Review of Public Administration, 6 2007; vol. 37: pp. 178 - 197.

“The Acquisition of Joint Programs:The Implications of Interdependencies” CrossTalk, The Journal of Defense Software Engineering, May 2007


“Joint Capabilities and Systems of Systems Solutions: A Multidimensional Approach to Understanding Cost Drivers” Defense Acquisition Review Journal. April-July 2005. with Robert Flowe
"Measurement and Analysis: What Can and Does Go Wrong?" IEEE Computer Society Annual Conference Proceedings. 2004. with Dennis Goldenson.
“Achieving Advanced Electronic Government Services: Opposing Environmental Constraints” Public Performance & Management Review, 28:1 p.96 – 113.
“Technology Diffusion and the Knowledge Barrier.” Public Performance & Management Review 26:4 p. 345-359.
“Stimulating Productivity: A Case of Incentive Conflicts” Public Performance & Management Review 26:3 p.1-4. with Kirsten Olson
"Learning Organizations in the Public Sector? A Study of Police Agencies Employing Information and Technology to Advance Knowledge." Public Administration Review. Vol 63(1) p30-43.
"The Benefits and Costs of Information Technology Innovations: An Empirical Assessment of a Local Government Agency." Public Performance & Management Review 24:4(351-366). June 2001
"Database Protection in a Digital World: Why the United States Should Decline to Follow the European Model." Information and Communications Technology Law, Vol 9 No 1, 2000. pgs 27-60. (With John Conley and Robert Bryan).
"Public Sector Information Resources in the Coming Millennium: A Management Imperative." Public Administration and Management: An Interactive Journal. Volume 5, Number 1.
"Criminal Justice Discovers Information Technology." In The Nature of Crime: Continuity and Change. U.S. Department of Justice, July 2000.
"Database Protection in a Digital World." Richmond Journal of Law & Technology. 6(1999):1-72. (With John Conley and Robert Bryan).
“Implementing Geographic Information Systems in Government: An Empirical Assessment of Local Partnerships.” Journal of Public Administration and Research Theory. 8(1998)4:499-525. (With Laurence O’Toole and Jeffrey Brudney).
“Public Sector Information Technology Initiatives: Implications for Programs of Public Administration.” Administration & Society. 30:4, 421-442. September 1998. (With J.L. Brudney).
“A ‘Smarter, Better, Faster, and Cheaper’ Government? Contracting for Geographic Information System Adoption.” Public Administration Review, vol. 58(2), (1998). (with Jeffrey L. Brudney).
“An Empirical Assessment of the Hurdles to Geographic Information System Success in Local Governments.” State and Local Government Review, 28:3. P.293-203. Fall 1997.
“Information Systems and Organizational Development: Meeting the Demands of Information Resource Management in the 21st Century.” International Journal of Public Administration, vol. 17(3&4), (1994), pp. 637-658. (with Jeffrey L. Brudney)
“Computing in Graduate Education in Public Administration: An Assessment of Current Practices and Future Needs.” Social Sciences Computer Review. vol. 10 (Summer 1992), pp. 241-254. (with Jeffrey L. Brudney)
“Do Geographic Information Systems Meet Public Managers' Expectations?” State and Local Government Review. 1992 (Spring). (with Jeffrey L. Brudney)
“Training in Volunteer Administration: Assessing the Needs of the Field.” Journal

of Volunteer Administration. 1990 (October). (with Jeffrey L. Brudney)
“Educational Needs in Volunteer Administration.” Voluntary Action Leadership. 1990 (Summer). (with Jeffrey L. Brudney)


Professional Journals

“The Move Toward Online Government Services”. Digital Government Innovation Bulletin. November 2003.


“Masse Bringt Klasse” (2003) Kommune21. August 2003.
“A Status Report on Computer Applications in MPA Programs.” PA Times, 18:10. American Society for Public Administration. pp S4-S28. (1 Oct 1995). With W.L. Waugh, R.J. Hy, J.L. Brudney.


Book Chapters/ Monographs

“Illuminating Risk: The Complexity of Trans-Disciplinary Collaborative Efforts” Complexity and Policy Analysis. Ed. Goktug Morcol. Boston: ISCE Publishing 2008


“Unlocking the Potential of Joint Capabilities: An Examination of the Cost and Risk Drivers of Integration and Interoperability.” Software Engineering Institute, CMU. October 2004. with David Zubrow and William Anderson.
“Revealing Cost Drivers for Systems Integration and Interoperability Through Q Methodology.” Software Engineering Institute, CMU. October 2004. With William Anderson.
“Cost and Risk Drivers of Systems-of-Systems Efforts: The Need for Joint Requirements Engineering.” Report to Department of Defense, OSD, PA&E
“Illuminating Uncertainties in the Software Process: An Overview of Q Methodology.” CMU/SEI-2004-TN-026
“Mitigating Risk of Information Technology Initiatives: Best Practices and Points of Failure for the Public Sector.” Handbook of Public Information Systems 2nd ed, Edited by G. David Garson. New York: Marcel Dekker, 2004.
“Bridging the Gap between IT Needs in the Public Sector and Public Administration Education” Handbook of Public Information Systems 2nd ed, Edited by G. David Garson. New York: Marcel Dekker, 2004.
“The Strategic Planning Cycle.” Handbook of Practical Human Resource Management 2nd ed.. Edited by Condrey, Stephen. Jossey-Bass Inc. San Francisco. 2004. (with Roger Brown)
“Electronic Government” Encyclopedia of Public Administration and Public Policy. 2003. Marcel Dekker
“Information Systems” Encyclopedia of Public Administration and Public Policy. 2003. Marcel Dekker
“The Role of Information Systems in Emergency Management” 2003. In Public Managers Handbook. Rhodes, Terrel (ed) Sage Publications. (with Piper Charles).
“Information Technology Skill Building in Public Administration Graduate Curricula.” Handbook of Public Information Systems, Edited by G. David Garson. New York: Marcel Dekker, 1999. (With J.L. Brudney, W. Waugh, and R. Hy).
“Mitigating Risk of Information Technology Initiatives: Best Practices and Points of Failure for the Public Sector.” Handbook of Public Information Systems, Edited by G. David Garson. New York: Marcel Dekker, 1999.
“The Strategic Planning Cycle.” Handbook of Practical Human Resource Management. Edited by Condrey, Stephen. Jossey-Bass Inc. San Francisco. 1997. (with Roger Brown)
"Toward On-Line Service Delivery: A Primer on Electronic Government." George Washington University, Center for Excellence in Municipal Management. October, 2000.
“Computer-Based Information Systems: A Public Management Tool.” Handbook for

Georgia County Commissioners 4th Ed. 1996. Carl Vinson Institute of Government.
“Geographic Information Systems.” Handbook for Georgia County Commissioners 4th Ed. 1996. Carl Vinson Institute of Government.
“Computer-Based Information Systems: A Public Management Tool.” Handbook for

Georgia Mayors and Councilmembers. 1993. Carl Vinson Institute of Government. (with William C. Bell)
“Geographic Information Systems.” Handbook for Georgia Mayors and Councilmembers 3rd Ed. 1993. Carl Vinson Institute of Government. (with William C. Bell)
“Computer-Based Information Systems: A Public Management Tool.” Handbook for Georgia County Commissioners 3rd Ed. 1993. Carl Vinson Institute of Government. (with William C. Bell)
“Geographic Information Systems.” Handbook for Georgia County Commissioners 3rd Ed. (1993). Carl Vinson Institute of Government. (with William C. Bell)


Dissertation Research

“Translating Geographic Information System Plans Into Results: An Implementation Analysis of Local Government Partnerships” (Chair: Jeffrey L. Brudney). Through a nationwide study of local governments in various stages of geographic information system adoption, this research assesses the effects of relationship structure on implementation and organizational outcomes in the areas of goal attainment, productivity and performance, decision making, and public service. Funded by a research grant from the Carl Vinson Institute of Government, UGA. Nominated by the University of Georgia for the American Political Science Association Leonard D. White Award.




Patents

“Knowledge Based Community Oriented Policing System.” U.S. Patent # 6,173,284. Awarded January 9, 2001




Grants and Contracts



Awarded

“Unlocking the Potential of Joint Capabilities: An Examination of the Cost and Risk Drivers of Integration and Interoperability” ($280,000). U.S. Department of Defense. (2006).


“Unlocking the Potential of Joint Capabilities: An Examination of the Cost and Risk Drivers of Integration and Interoperability” ($150,000). U.S. Department of Defense. (2005).
“Joint Capabilities Cost Analysis” ($250,000). U.S. Department of Defense. (2004).
Isolating the Cost of Interdependencies: The Role of Transaction Costs in Integration and Interoperability” ($1,250,000). U.S. Department of Defense. Acceptance Refused by UNC School of Government
“Enterprise Application Integration” ($250,000). Contract with the Charlotte Mecklenburg Police Department and the School of Information Technology to develop an enterprise wide integration plan. June 2001.
Visiting Scholar Research Grant. "Toward Online Government Services." GWU, June-August $35,000
“A Problem Solving System Prototype” ($1,020,836). Contract with the Charlotte Mecklenburg Police Department and the School of Information Technology to develop a prototype of an expert system to address community policing needs.
“Advancing Community Policing.” U.S. Department of Justice. Grant will fund the design and development of an integrated community oriented policing system. The system will be designed to provide accurate, timely data to field level officers. ($3,559,961). September, 1995.
“Advancing Community Policing.” U.S. Department of Justice. Grant will fund the design and development of an integrated community oriented policing system. The system will be designed to provide accurate, timely data to field level officers. ($4,120,920). September, 1996.
“Knowledge Based Community Oriented Policing System.” U.S. Department of Justice. Grant funds the design and development of an integrated community oriented policing system. Responsibilities include developing the design and overseeing the implementation of all development efforts. The system will be designed to provide accurate, timely data to field level officers. ($4,036,603). April, 1998.
“Future Alert Contact Network.” The National Institute of Justice. Scope of responsibilities includes researching, designing, and developing an information based alert system. The system will spontaneously notify officers via electronic mail and pager when pre-defined events take place in the community. This type of system has never before been developed, when operational it will provide significant benefits to policing across the United States. ($234,980). December, 1996.
“Introduction to DataWarehouse Modeling.” DataWarehousing Institute, Charlotte-Mecklenburg Police Department. ($2,000). Boston. December 7-8, 1998. ($2,500).
“Commercialization Planning Workshop II.” Office of Law Enforcement Technology Commercialization, U.S. Department of Justice. October, 1998. ($2,500)
“Introduction to DataWarehousing.” DataWarehousing Institute, Charlotte-Mecklenburg Police Department. Chicago. September 23-25, 1998. ($2,500).
“Beyond the Rhetoric: Facing the Challenges of Community Policing.” Chicago, August 12-14, 1998. $1,500.
“Managing Software Development.” Carnegie-Mellon University. Charlotte-Mecklenburg Police Department. ($1,995). March, 1998.
“Oracle Designer 2000 System Analyst Masters Program.” ($15,000). Grant provided by the Charlotte-Mecklenburg Police Department to receive five (one-week long) Oracle training courses. The training will provide substantial support to the teaching of information resource based courses for MPA students at UNCC. January, 1997.
“Examining the Role of Information Technology in Policing.” Principal Investigator. ($8,000). November, 1995.
“A Survey of the Role of Information and Community Policing.” Principal Investigator. ($2,000). January, 1996.
“Police Information Systems Design - Release Time Contract.” Charlotte-Mecklenburg Police Department (CMPD). Responsibilities include designing a $20 million dollar information system project to migrate from mainframe to client-server technology, provide wireless data transfer capabilities, and to establish several large scale databases.

(see attached table printed from UNCC Research and Grants office titled "Awards by PI")

UNCC Proposal # Date Amount

98-030 8/29/97 $51,472

97-122 11/22/96 24,828

96-067 11/30/95 24,570


“Police Information Systems Design - Graduate Student Assistantship.” Charlotte-Mecklenburg Police Department (CMPD). Assistantships awarded to UNCCharlotte students to research and assist with designing a $12 million dollar information system to migrate from mainframe to client-server technology, provide wireless data transfer capabilities, and to establish several large scale databases.

(see attached table printed from UNCC Research and Grants office titled "Awards by PI")


UNCC Proposal # Date Amount

96-998 4/2/97 $3,919

96-928 6/10/96 4,313

96-898 6/23/97 6,300

96-828 6/12/96 7,234

96-728 6/12/96 8,440

96-628 10/14/96 11,000

96-528 2/14/97 5,500

96-128 5/57/99 10,080

96-128 10/21/98 6,300

96-128 5/29/98 6,300

96-128 12/31/95 6,400

“Gaston County Strategic Information Resource Plan.” ($25,000). Gaston County, North Carolina. Responsibilities include developing a three to five year strategic information resource plan for new technological innovations. December 1996.
Unfunded
"An Architecture Design for the Merlin Trusted System." U.S. Department of Justice Communications Interoperability and Information Sharing Technologies. $308,579.42

“The Impact of Information Technology on Community Oriented Policing.” National Institute of Justice. July 15, 1998. ($400,101).


“Establishing a Longitudinal Public Health Information System.” U.S. Department of Commerce, National Telecommunications and Information Administration. ($179,646). With William F. Pilkington, D.P.A. 1998.
“Managing Communities’ Health Service Delivery Systems in the 1990s and Beyond: A National Assessment of Potential New Roles for Health Planning and Voluntary Business and Provider Coalitions.” Health Care Financing Administration. ($1,149,107). With William P. Brandon, Ph.D. July 1995.
“Planning Assistance to Develop a Statewide Public Transportation management System for the South Carolina Department of Transportation.” South Carolina Department of Transportation. With David Hartgen, Ph.D. June 6, 1995.
“Establishing an Internet for Public Health.” National Institute of Health, Division of Research Grants. ($16,779). With William F. Pilkington, D.P.A. September 30, 1997.


Consultant Reports

“UNCCharlotte School of Information Technology (SIT) Needs Assessment.” Attended conferences at Carnegie Mellon University, Syracuse University, and SUNY-Albany, to assess programs and provide feedback to UNCCharlotte SIT. May 1998.


“Request for Authorization to Plan a New Degree Program for the University of North Carolina Charlotte.” UNCCharlotte School of Information Technology. November, 1998
“Gaston County Information Needs Assessment.” Gaston County, NC May 1997.
“Information Resource Management and the Role of Community Policing -- A Five Year Plan.” Charlotte-Mecklenburg Police Department, 1996.
“An Evaluation Model for Studying Adolescent Pregnancy Prevention.” Mecklenburg Council on Adolescent Pregnancy, 1996.
“Division of Rehabilitation Services: An Assessment of Data Resources.” Report presented to the Georgia Division of Rehabilitation Services Research Center Development Committee, September, 1993.
“Geographic Information System User Needs Study.” Report presented to the Cobb County GIS Steering Committee, April 1992.
“Cobb County Addressing Report.” Report Presented to the Cobb County Information System Committee, August 1992.

Consultation
Steve Nixon, House Defense Appropriations Subcommittee of the U.S. Congress. July 28, 2005.
Deputy Director Resource Analysis Phil Rodgers, Acquisition, Technology, and Logistics, OSD. February, 2005.
Air Force Scientific Advisory Board, May 2005.

Conference Presentation/Participation

“Meeting the New IT Standard: How Programs Can Build Competencies into Their Curriculum” 2005 NASPAA Annual Conference. Washington, D.C., October 13-15, 2005


“Illuminating Risk: The Complexity of Trans-Disciplinary Collaborative Efforts” 1st International Workshop on Complexity and Policy Analysis. 22-24 June. University of Cork. Cork, Ireland
“Strategic Information Management.” Food and Drug Administration. George Washington University. July 28, 2005
“Transaction Cost Investments” Defense Information System Agency. George Washington University, June 15, 2005.
“Identifying Differential Cost Drivers for Integration and Interoperability.” Systems and Software Technology Conference. April 21, 2005. Salt Lake City, Utah With Robert Flowe and Sean Hamel.
"Measurement and Analysis: What Can and Does Go Wrong?" 10th IEEE International Metrics Symposium. Sept 14-16, 2004. Chicago.
“Estimating the Costs of Integration and Interoperability” Society of Cost Estimating and Analysis National Conference. June 15-18, 2004. Manhattan Beach, Ca.
“Joint Capabilities: Cost & Risk Factors for Software Systems Integration” International Society of Parametric Analysts. May 2004. Rome, Italy
“Joint Capabilities: Cost Scaling Factors for System Integration” Software Technology Conference. April 2004. Salt Lake City, Utah
“Strategic Information Management” North Carolina City and County Management Association. Feb 20, 2004
“Constellations: An Analogy for Understanding IT Costs.” North Carolina Local Government Budget Association. July 10, 2003
“Achieving the Benefits of E-Government? An Examination of the Family Support Act of 1988.” Seventh National Public Management Research Conference. Georgetown University. September 2003
“Achieving Advanced Electronic Government Services: An Examination of Obstacles and Implications from an International Perspective” Sixth National Public Management Research Conference. Bloomington, Indiana. September 2001

"Enterprise Application Integration." APHSA, Washington DC, September 22, 2000

"Toward Online Service Delivery." University of Delaware, Institute of Public Administration. Oct 10, 2000


"Information Technology and Schools of Public Administration: A Curriculum Outline." NASPAA Annual Conference, Roanoke, Virginia October 20, 2000.
"Toward Online Service Delivery." GWU Department of Public Administration. August, 2000
Panel Moderator. Charlotte Chapter ASPA Nov 14, 2000
“Information Technology – Failures and Successes.” Police Executive Research Forum. May 2-4, 1998. San Antonio, Texas.
UNCCharlotte Cameron Applied Research Series. “Information Technology and Community Policing.” Feb 19, 1998.
“Information Technology Resources: The Role of Citizen Involvement.” Annual Meeting of the American Political Science Association. August 30, 1998. Boston.
“Strategic Information Management.” National Executive Institute, Federal Bureau of Investigation. April, 1998.
“Public Sector Information Technology Initiatives: Implications for Programs of Public Administration.” National Public Management Research Conference. The University of Georgia, Athens, Georgia. October, 1997.
“Aligning Information Technology with a Community Policing Paradigm.” Attorney General’s Annual Conference on Information Technology in Law Enforcement. Wisconsin Department of Justice. Stevens Point, Wisconsin. October, 1997.
“Public Sector Information Resources in the Coming Millennium: A Management Imperative.” American Political Science Association. Washington, DC August 28-31, 1997.
“Public Sector Information Technology Initiatives: Implications for Programs of Public Administration.” The University of Georgia, 25th Anniversary Conference. May 9-10, 1997.
“Information Resource Management in Law Enforcement.” Presented at the International Chiefs of Police: Law Enforcement Information Managers Annual Conference, Las Vegas, NV. June, 1996. Length 32p.
“Reaping the Benefits of Technological Innovations: An Empirical Examination of Two Competing Hypotheses.” Southern American Political Science Association, Atlanta, Georgia. November 2-5, 1995. Length 36p.
“Reaping the Benefits of Technological Innovations: An Empirical Examination of Two Competing Hypotheses.” Presented at the Annual Meeting of The Academy of Management in Vancouver, Canada. August 5-11, 1995. Length 37p.
“Reaping the Benefits of Technological Innovations: An Empirical Examination of Two Competing Hypotheses.” Paper presented at the Southern Political Science Association Annual Meeting, Atlanta, GA, Nov 3-5, 1994.
“Meeting Geographic Information System Goals Under Varying Types of Relationship Structures.” Paper presented at the Annual Meeting of the Urban and Regional Information System Association, Atlanta, GA, July 26-29, 1993.
“Modes of Geographic Information System Adoption in Public Organizations: Examining the Effects of Different Implementation Structures.” Paper presented at the Annual Meeting of the American Society for Public Administration, San Francisco, CA, July 17-21, 1993. (with Jeffrey L. Brudney)
"Government-Based Volunteer Programs: Toward a More Caring Society.” Paper presented at the Independent Sector Spring Research Forum, San Antonio, TX, March 18-19, 1993. (with Jeffrey L. Brudney)
“Information Systems and Organizational Development: Meeting the Demands of Information Resource Management in the 21st Century” presented at the Southeastern Conference on Public Administration, Montgomery AL, October 7-9, 1992
“Analytic Tools, Policy Decisions: Exploring the Effects of Using GIS for Congressional Redistricting.” Paper presented at the 14th Annual Research Conference of the Association for Public Policy Analysis and Management, Oct. 28-30, 1994, ANA Hotel, Washington, D.C.
Chair and discussant, panel entitled “Mapping and Data Accuracy,” at the 1992 Southern Regional Conference of Urban and Regional Information System Association, Atlanta, GA, September 28-30, 1992


Professional Workshops

“Managing the Risks Associated with Information Technology Innovations.” Executive Leadership in a Changing Environment. The Brookings Institution. Boar’s Head Inn, Charlottesville, Virginia. January 26-30, 1998.


“Lessons Learned: The Pitfalls and Failures of Information System Technology.” Damascus, Syria and Amman, Jordan. May 1996.
“GIS and the World Wide Web.” Arabian Delegation, UNCC/USIA. June 15, 1995. (three hours).
“Evaluation Tools.” Arabian Delegation, UNCC/USIA. June 15, 1995. (three hours).


Honors and Awards

Robert T. Golembiewski Award for Outstanding Achievement in Public Administration, University of Georgia, 1991


Pi Alpha Alpha, University of Oklahoma Chapter, 1987

Teaching
Academic For-Credit Courses Taught
“Electronic Government”

“Public Policy Analysis”

“Research Applications in Public Administration.”

“Strategic Information Management.”

“Information Resource Management”

“Public Sector IRM”

“Business Process Reengineering”

“IT Project Management”

“Strategic Planning”

Workshops


Best Practices and Points of Failure -- Avoiding Information Technology Disasters

Risk Mitigation in Information Technology Implementation

Strategic Information Management

Introduction to Networking Solutions

Database Design and Development

Systems Analysis

Information Resource Management in the Public Sector

Research Methods in Public Administration

Data Applications in Public Administration

Micro-Computer Applications for Public Administrators

Research Methods

Introduction to Public Administration

Public Policy Analysis and Evaluation

Service

NASPAA (2003-2005) Chair of Information Technology Committee


ASPA (2002- ) Member of Science and Technology Committee
Member of the COPS National Community Oriented Policing Resource Board, U.S. Department of Justice.
Caudle & Spears, PA. Legal Consulting in Information Technology. June, 1998.
National Institute of Justice, Peer Reviewer for Grant Solicitations. November, 1996; May 1997; October, 1997; January 1998, April 1998, June 1998, September 1999.

Reviewer for the State and Local Government Review and Annals of Regional Science

Member of the School of Information Technology Planning Committee. 1997.

Member of the Master of Public Administration Admissions Committee. 1995-96, 1996-97.

Member of the Arts and Sciences Computer Technology Committee. 1995-96.

Member of the Social Sciences Computer Technology Sub-Committee. 1995-96.



Community Service

Member of the Charlotte, North Carolina, Council of Government, Police Executive Committee.

Member of Executive Committee, Charlotte-Mecklenburg Police Department.

Member of the Strategic Planning Committee, Charlotte-Mecklenburg Police Department.

Member of the Executive Level Technology Steering Committee, Charlotte-Mecklenburg Police Department.

Member of the Applied Research Committee, Charlotte-Mecklenburg Police Department.




Applied Experience

Successfully directed the design, development, and implementation of:



  • a local area network consisting of Intel (Windows NT4.0) and Unix (Sun Solaris) based servers, supporting ~2,000 clients dispersed over 18 satellite sites (ATM over Sonet),

  • numerous database development efforts employing a variety of database products including Paradox, MS Access, and Oracle.

  • a web server hosting a variety of business applications.

  • the migration of an enterprise-wide database from mainframe to client-server technology.

  • strategic information technology planning efforts pertaining to personnel management, payroll and finance, recruitment and training, and daily tactical operations.

Successfully negotiated several contracts ranging in value from $25,000 to >$3 million for a variety of services including network design and implementation, radio network design and implementation, and database design and development.




Developed and implemented the first state-wide integrated education information system. The system is holistic in that it incorporates all education data and provides an encompassing view of education in Georgia. The system was developed in such a way that it interfaces with several database packages, statistical packages, and geographic information systems. The system is jointly shared among the Georgia Department of Technical and Adult Education, The Georgia Department of Education, The University System of Georgia, and the Georgia State Legislature.

Developed strategic plans for establishing a research center at the Division of Rehabilitation Services, Georgia Department of Human Resources.


Designed, coordinated, and managed development of a county-wide computerized address database.
Developed strategic plans for a multidepartmental geographic information system.
Designed and developed computerized databases for:

  • Department of Political Science, University of Georgia for tracking

doctoral students

  • Department of International Development, University of Georgia for

tracking university affiliated international projects

  • Board of Regents of the State of Georgia for tracking and predicting

student enrollment for the University System









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