File only essential material in a claims folder.
Do not make material of non-record value a part of official records.
Reference: For more information on examples of non-record value material, see M21-1MR, Part III, Subpart ii, 3.C.9.a.
b. Material Containing a Change of Address
Follow the steps in the table below upon receipt of material that contains a change of address.
Enter the change of address in the master record.
File on the left-hand side of the claims folder and do not dispose of any
Reverse file in the order shown at left (e.g. 21-22 on top and DD Form 214 underneath).
Rationale: This filing order keeps these forms above the training material at all times.
Note: If necessary, add a standard two-prong fastener to the right flap to accommodate reverse filing.
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8. Filing Material in Folders, Continued
d. Filing VA Form 10-3884
File VA Form 10-3884, Exchange of Beneficiary Information and Request for Eligibility Data CHAMPVA
in the center portion of the folder, and
in reverse filing order or back-flashed, so the document may be folded back on top of all other documents on the center flap.
Use the table below to file flashes in reverse filing order to allow the flash to be folded back and remain on top of all subsequent material.
VA Form 22-6564, Claims Folder Flash – Vocational Rehabilitation Trainee
Left flap of the claims folder
VA Form 20-6879, Overpayment Flash
Left flap of the claims or deceased Veterans claims folder
f. Limitation of Filing Excessive Material in a Claims Folder
Do not continue to file material in a single claims folder if the folder becomes bulky and unmanageable. Generally, a claims folder volume should be limited to two or three inches in thickness.
Reference: For information on creating additional volumes of claims folders, see M21-1MR, Part III, Subpart ii, 3.B.4.b.
9. Removing Material From Folders
This topic contains information about removing material from folders, including