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Do not discuss classified information on nonsecure telephones official dod telephones are subject to monitoring for communications security purposes at all times


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Rev. 02/13







DO NOT DISCUSS CLASSIFIED INFORMATION ON NONSECURE TELEPHONES

OFFICIAL DOD TELEPHONES ARE SUBJECT TO MONITORING FOR

COMMUNICATIONS SECURITY PURPOSES AT ALL TIMES

DOD TELEPHONES ARE PROVIDED FOR THE TRASMISSION OF OFFICIAL GOVERNMENT INFORMATION AND ARE SUBJECT TO COMMUNICATIONS SECURITY MONITORING AT ALL TIMES. USE OF OFFICIAL DOD TELEPHONES CONSTITUTES CONSENT TO COMMUNICATIONS SECURITY TELEPHONE MONITORING IN ACCORDANCE WITH DOD

DIRECTIVE4640.6
USE OF MOBILE OR DESKTOP PHONES CONNECTED TO UNCLASSIFIED TELECOMMUNICATIONS SYSTEMS SHALL NOT BE PERMITTED IN AREAS OR ROOMS WHERE CLASSIFIED MEETINGS, CONVERSATIONS, OR WORK NORMALLY OCCURS, WITHOUT THE SECURITY OFFICER’S WRITTEN AUTHORIZATION.
LAST UPDATE 25 March 2013
FEATURE DESCRIPTION

Call Transfer – Allows incoming calls to be transferred to

another number.



Conference – This feature will allow you to initiate a conference call for up to 6 parties.

Call Forward – Call Forward allows incoming calls to your telephone number to be automatically forwarded to another telephone number of your choice. This feature can be applied to all calls or selectively applied to “Don't Answer” or “Busy” call situations.

Call Forward Don’t Answer Programming This feature will forward all calls which remain unanswered after a predetermined period of time.

Call Forward Remote Activation This feature permits the Call Forwarding Universal subscribers who are traveling to activate, change, or deactivate their call forwarding service from a remote location.

Last Number Re-dial – The Last Number Redial feature allows you to automatically re-dial your last called number.

Call Pick-UpAllows you to answer calls incoming to another telephone in your office. The ringing phone must be a member of your call pick-up group in order for you to answer the incoming call with this feature.

Directed Call Pick-UpAllows you to answer a call that is ringing on any line.

Ring Again – When you are making a call and encounter a busy signal, this feature will cause the switch to notify you when the number is free by sending a distinctive ring to your phone. When you pick up your phone the switch will re-dial the number called.

Speed Call – Allows you to place calls by dialing a one digit code (for the Short List), or two digit code (for the Long List), that you’ve programmed.

Call Hold – This feature allows the user to hold one call until either party hangs-up. With one call on hold the user can still place another call.

Customer Oriented Trace – Allows the end users who has been receiving harassing calls to activate and immediate trace of the last incoming call. A subscriber who wishes to trace the call goes off hook, receives dial tone, and then dials the COT activation code.

Call ParkThis feature allows an IBN station with the PRK option to park a call against the directory number.

Cancel Call Waiting This feature prevents, on a per-call basis, any incoming calls from Call Waiting on the line.

NOTE:

Feature availability and access is dependent upon the Class Of Service assigned to each phone. The telephone Control Officers may request that additional features be assigned to a particular phone.



FEATURE ACTIVATION

Call Transfer & Three-Way Conference

• While on an active call, flash the hook switch and you’ll get a unique tone.

• Dial the seven (7) digit number the call is to be transferred to.

• Upon hearing the ring back the transferring station can either:

– Hang up to complete the transfer, or...


  • Wait for an answer, and flash the hook switch once to establish a three-way conference.

Conference (Up to 6 Parties)

• Pick up the handset.

• Dial the Conference feature code – *76.

• Dial the first conferee.

• After the conferee answers, flash the hook switch, you’ll get a unique tone, and dial *76 again.

• Repeat steps above for each additional party.

• If a conferee is busy or no answer, dial the release code – #76, and flash the hook switch to drop the party.

Call Forward

• Pick up the handset.

• Dial feature code desired:

*70 – Call Forward All Calls

*72 – Call Forward Don’t Answer

*73 – Call Forward Remote Activation

*74 – Call Forward Busy

• Dial the seven (7) digit number to which you wish to forward your calls.

• Hang up when you hear a confirmation tone.

Call Forward Don’t Answer Program


  • To activate (CFDP)- Dial * 72

  • To Deactivate – (CFDC) Dial # 72

Remove Call Forward

• Pick up the handset.

• Dial feature code desired:

#70 – Call Forward All Calls – Cancel

#72 – Call Forward Don’t Answer – Cancel

#74 – Call Forward Busy – Cancel

• Hang up when you hear a confirmation tone.

Last Number Redial

• Pick up the handset.

• Press the number sign key twice (##).

• The last number you dialed will be automatically dialed by the system.



Call Pick up

• Pick up the handset.

• Dial the Call Pick-Up feature code – *71, you are connected to the call.

Directed Call Pick-Up

• Pick up the handset.

• Dial the Directed Call Pick-Up feature code – *71, and you’ll get a unique dial tone.

• Dial the number of the station you want to pick-up, and you’ll be connected to the call.



Ring Again

After encountering a busy signal:

• Flash the hook-switch and you’ll get a unique tone.

• Dial the Ring Again feature code – *78.

• Hang up after hearing a confirmation tone.

• When the busy station becomes idle, you will receive special ringing. When you lift the handset, the system will automatically dial the station.

To cancel Ring Again, lift the handset and dial the feature code – *78.

Speed Call

To Program a Speed Call number:

• Pick up the handset.

• Dial the Speed Call Short List program feature code - *80.

• Dial a speed call number (0 through 9) to be assigned.

• Dial the number to be stored (up to 24 digits).

• Dial the number sign (#), and receive a confirmation tone.

• If you’ve used 0 through 9, dial the Speed Call Long List program feature code - *81.

• Dial a Speed Call number (00 through 60) to be assigned.

• Dial the number to be stored (up to 24 digits).

• Dial the number sign (#), and receive a confirmation tone.

To Use Speed Call:

• Pick up the handset

• Dial * and the one or two digit code assigned to the number to be dialed.



Call Hold

While on an active call:

• Flash the hook-switch (you’ll get a unique tone).

• Dial the Call Hold feature code – *79, and hang up.

To retrieve a held call:

• Pick up the handset.

• Dial the Call Hold feature code – *79, and you’ll be reconnected to the call.

Call Park/Call Park Retrieve

• To park a call, dial the Call Park feature code – *85.

• To retrieve the parked call from a different telephone:

– Pick up the handset.

– Dial the Call Park Retrieve feature code – #85

– Dial the number against which the call is parked.



Cancel Call Waiting

• Pick up the handset.

Dial the Cancel Call Waiting activation code - #73, Make call.

FEATURE ACCESS CODES

Hook flash Call Transfer/3-way call

## Last Number Redial

*70 Call Forward (Program)

#70 Call Forward (Cancel)

*71 Call Pick-Up (CPU)

#71 Directed Call Pick-up (DCP)

*72 Call Forward Don’t Answer Program (CFDP)

#72 Call Forward Don’t Answer Cancel (CFDC)

*73 Call Forward Remote Activation (CFRA)

#73 Cancel Call Waiting (CCW)

*74 Call Forward Busy Program (CFBP)

#74 Call Forward Busy Cancel (CFBC)

*76 Conference Call

#76 Conference Call Release

*78 Ring Again (RAG)

*79 Hold (HLD)

*80 Speed Call Program Short List (SCPS)

*81 Speed Call Program Long List (SCPL)

*85 Call Park

#85 Call Park Retrieve

*96 Customer Oriented Trace (COT)

ON-BASE DIALING SCHEMES
DSN:

Capodichino 626 + 4 Digits

Gricignano 629 + 4 Digits

Agnano 625 + 4 Digits

Gaeta 627 + 4 Digits

Sigonella 624 + 4 Digits

Europe * 7 Digits

Outside of Europe *

USA 312 + 7 Digits

Other Regions (DSN Area Code) + 7 Digits


Commercial

U.S. Direct Dial * 99 + 001 + (Area Code) + 7 Digits

Italian 800 Toll Free Service 99 + 800 + 7 Digits

Credit Card * AT&T = 99 + 172-1011

MCI WorldCom = 99 + 172-1022

SPRINT = 99 + 172-1877

Off-Base Local Calling * 99 + 09586(NAS II) 09556(NAS I) + 4 Digits

Off-Base Italian Long Distance * ............... 99 + Area Code + Number


* Note: Requires proper class of service for access.

Speed Dial



911 = Emergency: Fire, Medical, Security

112, 113, or 0 = Directory Information

115 = Base Trouble Desk

118 = Ambulance

19000 = AT&T Long Distance calling

19001 = MCI Long Distance calling

19002 = SPRINT Long Distance calling

19018 = NEX Long Distance calling

19019 = ADSL Help Desk (0800-1400 M-F) 

19020 = 1-800 Access

624-LIFE (5433) - National Suicide Prevention Lifeline (NSPL)

GENERAL DIALING INFORMATION

NAVCOMTELSTA SICILY is the Activity Providing Base Communications including Telephone Service for the NAS Sigonella community. The Telephone Office is located on NAS II in building 465.




COMMERCIAL DIALING INFORMATION
• WITHIN ITALY TO:

NAS I 095-56-XXXX

NAS II / MARINAI 095-86-XXXX

AUTO ATTENDANT DIRECTORY ASSISTANCE 095-86-1110



BASE AMBULANCE; FIRE; POLICE 095-86-1911 or 095-56-1911
• FROM WITHIN EUROPE BUT OUTSIDE OF ITALY TO:

NAS I 0039-095-56-XXXX

NAS II / MARINAI 0039-095-86-XXXX

AUTO ATTENDANT DIRECTORY ASSISTANCE 0039-095-86-1110


• FROM CONUS TO:

NAS I 011-39-095-56-XXXX

NAS II / MARINAI 011-39-095-86-XXXX

AUTO ATTENDANT DIRECTORY ASSISTANCE 011-39-095-86-1110


DSN DIALING INFORMATION
WITHIN ITALY TO:

NAS I/NAS II/ / MARINAI HOUSING 624-XXXX

AUTO ATTENDANT DIRECTORY ASSISTANCE 624-1110

BASE AMBULANCE; FIRE; POLICE 624-9416
• FROM WITHIN EUROPE BUT OUTSIDE OF ITALY TO:

NAS I/NAS II/MARINAI HOUSING 624-XXXX

AUTO ATTENDANT DIRECTORY ASSISTANCE 624-1110

BASE AMBULANCE; FIRE; POLICE 624-9416

• FROM CONUS TO:

NAS I/NAS II / MARINAI HOUSING 314-624-XXXX

AUTO ATTENDANT DIRECTORY ASSISTANCE 314-624-1110



BASE AMBULANCE; FIRE; POLICE 314-624-9416


NATO CORE NETWORK (NCN) DIALING INFORMATION
From Sigonella to NCN…………………..606-640-XXXX / 606-433-XXXX or 606-238-XXXX

For NATO numbers longer than 10 digits…………………………………………..604-425-5437

DSN Operator for NATO……………………………………………………………312-560-1110

From NCN to DSN…………………….……….90-01-314-624-XXXX or 60-01-314-624-XXXX

SECNAVINST 5370.2H PROHIBITS ALL MILITARY AND CIVILIAN PERSONNEL FROM USING GOVERNMENT FACILITIES AND PROPERTY EXCEPT FOR OFFICIALLY APPROVED ACTIVITIES. ACCORDINGLY, DOD TELEPHONES AND EQUIPMENT MAY BE USED ONLY FOR OFFICIALLY APPROVED BUSINESS.
QUICK REFERENCE
CHAPLAIN (RELIGIOUS MINISTRY DEPARTMENT) 624-2382 / 335-642-8273

DAPA 624-5287

SECURITY Mgr. 624-5767 / 335-740-6007

CACO(OPS): 624-2071 / 335-642-8275

ASST CACO: 624-6880 / 335-578-9876

NASSIG OMBUDSMAN: 624-1382 /624-1259/ 335-580-1269

COMMAND CAREER COUNSELOR: 624-5587/5439/5924

COMMAND MANAGED EQUAL OPPORTUNITY (CMEO): MILITARY 624-9445 /624-2730 / 335-193-8776

SAPR VICTIM ADVOCATE HOTLINE: 335-642-8312

EMERGENCY NUMBERS: SECURITY, FIRE, & AMBULANCE ON-BASE: 911

OFF-BASE: 095861911 / 095561911

EMERGENCY OPERATIONS CENTER (EOC): 624-5256/2620/6022

OFF BASE: 095-86-6018

TROUBLE CALLS: 115

AMERICAN RED CROSS: 624-4900/4479

NAVY MUNITIONS COMMAND DET SIGONELLA QUARTERDECK 624-2119/5822

NMCRS: 624-4212

NMCRS – AFTER-HOURS EMERGENCIES CALL EDO PERSONNEL 335-130-5139

SWO: 624-5511 / 335-139-3000

CDO: 335-130-5136

EDO: 335-130-5139

DUTY YEOMAN: 335-580-1279



EMERGENCY OPERATIONS CENTER (EOC)

NOTE: THe following numbers are for use only when the eoc has been activated

admin 624-5788

pao 624-5220

medical 624-5270

AIR ops 624-2620

f&ES 624-5545

COMMS/ATFP 624-5239

EMO 624-5249

CO 624-5271

XO 624-6022

SECO 624-6046

pwd 624-5256

environmental 624-5283

mass care 624-5272

supply 624-5237

itd 624-5260

cdo 624-5279

mwr 624-5625

housing 624-5273

finance 624-5216

SAFETY 624-5280

scty liaison sp 624-5883

WEAPONS 624-5212

aval 624-5232

legal 624-5269

ncis 624-5257

EMERGENCY OPERATIONS CENTER (EOC) (CONTINUED)

NOTE: THe following numbers are for use only when the eoc has been activated


SECURITY 624-5241

EM STAFF 624-5894



EMERGENCY / SPECIAL SERVICE NUMBERS

EMERGENCIES

Security, Fire, Ambulance ON-BASE 911

Security, Fire, Ambulance OFF-BASE 095-86-1911 / 095-56-1911

EMERGENCY OPERATION Center (EOC) 624-5256/2620/6022

Trouble Calls 115



AMERICAN RED CROSS 624-4900 / 335-606-5839

CARABINIERI - NAS I 624-4223

NAS II 624-5266

DUTY CHAPLAIN (1600 – 0730) 335-831-4493

NASSIG COMMAND DUTY OFFICER 335-130-5136

NASSIG ASST COMMAND DUTY OFFICER 335-130-5139

NASSIG COMMAND DUTY ENLISTED 335-130-5139

PUBLIC AFFAIRS OFFICER 335-831-4474

DRMO EMERGENCY 335-579-0412 /3

FAMILY HOUSING ECONOMY EMERGENCY ON CALL 335-739-1579

FAMILY HOUSING GOVERNMENT QUARTERS EMERGENCY ON CALL 335-739-1578

fire department dispatch center (manned 24 hours) 624-5287 /5288

NAVY MARINE CORPS RELIEF SOCIETY 624-4212 / 335-579-0536

NAVY MARINE CORPS RELIEF SOCIETY (After Hours Emergencies call the CDE) 335-130-5139

PUBLIC works after hours emergency services 624-5354 / 335-769-4280

SAPR VICTIM ADVOCATE HOTLINE FFSC 335-642-8312

SECURITY – PHYSICAL SECURITY LEADING PETTY OFFICER 624-5047
QUARTERDECKS OR DUTY OFFICES
AIMD QUARTERDECK 624-5615

AIMD AFTER HOURS

CDO 335-654-5477

ACDO 335-184-0993

COMMUNICATIONS WATCH OFFICER (CWO – NAVCOMTELSTA) 624-5553

DEFENSE COURIER STATION AFTER HOURS DUTY COURIER 335-606-0293

DEFENSE DISTRIBUTION DEPOT (DDSI) After Hours 624-5752

ETD operations duty officer 335-128-1528

NAVSUP FLC COMMAND DUTY OFFICER 335-193-8814

NAVSUP FLC HAZMIN DUTY PHONE 335-578-8512

NAVSUP FLC LOGISTICS SUPPORT DUTY PHONE 335-735-4963

HOSPITAL DUTY Number 24-hour / quarter deck 624-3842

CNE DET MAST DDO 335-740-6001

NAVAL OCEANOGRAPHY ASW DETachment (noad) noad OIC 624-5127

NAVY MUNITIONS COMMAND DET SIGONELLA QUARTERDECK 624-2119/5822

OPERATIONS DUTY OFFICER 335-579-0404

SAFETY After Hours 335-747-5013

VR Liaison 24hr Duty Number 335-723-5883

SECURITY – nas 1GATE 624-4201

MARINAI GATE 624-1768

NAS II GATE 624-5266


A

ACCOUNTING - HOSPITAL 624-4798

Accounting Manager NEX 624-4318

Admin CTF-67 624-5123/5129/5362

Admin Chief Operations 624-2211

Admin LEADING PETTY OFFICER Security Department 624-2776

Admin Off/Medex Division/Schedules Officer/CTRL Operations 624-6352

ADMIN OFFICE ETD (FLSW Executive Transport Det) 624-5289

ADMIN OFFICER ETD (FLSW Executive Transport Det) 624-5204

Admin Officer & Supply Officer Security Department 624-5906

ADMINISTRATION ASSISTANT – FIRE DEPT. 624-5194

Administrative Assistant Defense Distribution Depot 624-9453

Administrative Office / General Manager NEX 624-4278

ADMINISTRATIVE OFFICER NAVSUP FLC 624-2507

AFN – AMERICAN Forces Network see dma sigonella

After Hours Defense Distribution Depot 624-5752

After Hours Duty Courier Defense Courier Station 335-606-0293

After-Hours Emergencies NMCRS 335-130-5139

After Hours Safety 335-7475-013

ambulance requests flight line clinic hospital 911

AMC – AIRCRaft maintenance 624-5389

AMC – TERMINALS SIGONELLA 624-5576

mildenhall 238-2248

naples 626-5283

ramstein 480-5996/5463

rota 727-3000

ANGIE’S LEISURE TRAVEL 624-4388

Armory Security Department 624-2473

ARMY VET SERVICES MWR 624-4258

Assistant Security Officer Security Department 624-5474

ASST OPS OFFICER (AOPSO) Operations 624-2524

ASST FIRE CHIEF 624-5191 / 5192

ATC Admin Operations 624-2729

ATC Base Operations 624-2908/5513

ATC FAX Operations 624-6008

ATC LEADING CHIEF PETTY OFFICER Operations 624-2730

ATCFO Operations 624-2532

Autoport repair NEX 624-2814

AVIATION MEDicine (flight PHYSICALs, SCREENINGS) flight line clinic hospital 624-6291


B

Barber Shop NEX NAS I 624-3770

Barber shop NEX NAS II 624-5951

BASE EDUCATION AND TRAINING 624-4696

BATTALION CHIEF – NAS1 FIRE STATION 624-4031

Battle Watch Captain Watch Floor CTF 67 624-5120/5121

Beauty Shop NEX 624-4234

BIG AL’S 624-5245

BOWLING MWR 624-4302

budget pw 624-2904

BURGER KING NEX 624-4213

Business CenteR / Laundry / Dry cleaning NEX 624-4531

business strategic manager ibm 624-9021

C

C9/C40 Maintenance Control VR 624-2025

C130 Maintenance Control VR 624-2636

CADRE Security Department 624-2079

CAPTAIN NAS1 FIRE STATION 624-3835

Car Sales NAS II / Military New Car Sales NEX 624-5852

Career Counselor Security Department 624-6383

Career Counselor Operations 624-5095

Career Counselor NMC DET 624-6419

Cellular Shop NEX 624-4411

central appointment desk – hospital 624-care (2273)

Central Checkout NEX 624-3784

CENTRAL TEXAS COLLEGE 624-4306

CHIEF FIRE INSPECTOR – FIRE DEPT 624-0530

Chief OSC DRMO (Defense Reutilization Office) 624-2642

Chief Staff Officer CTF 67 624-5128

CHILD DEVELOPMENT HOMES 624-3185

CHILD DEVELOPMENT CENTER NAS 1 FRONT DESK MWR 624-3736

CID Lead Investigator Security Department 624-4995

claims – tricare hospital 624-4838 / 4848

CMD Senior Enlisted CTF 67 624-5116

CNE DET MAST EUROPE ADMIN/SUPPLY DEPT. 624-5804

CNE DET MAST EUROPE IT Dept…………………………………………………………………………...624-5463

Collections NEX 624-4432

Command Career Counselor CTF 67 624-5236

COMMAND DUTY OFFICER NAVSUP FLC 335-193-8814

COMMAND EVALUATION AND REVIEW 624-6148 / 2714 / 2716

COMMAND SENIOR ENLISTED NAVSUP FLC 624-5558

Commander Defense Distribution Depot 624-9459

commercial bill pay business financial management 624-2567

community bank

NAS 1 624-9811

NAS 2 624-9331

contingency - hospital 624-4839

CONTRACTING CUSTOMER SERVICE NAVSUP FLC 624-5725

Crime Prevention Security Department 624-5173

CTRL LEADING CHIEF PETTY OFFICER Operations 624-2745

CTRL LEADING PETTY OFFICER Operations 624-2748

CTRL Office Operations 624-2768

CUSTOMER SERVICE – COMMISSARY 624-3880 / 3884

CUSTOMER SERVICE Defense Distribution Depot 624-5752/5717

Customs Security Department 624-6187


D

defense attorney (nlso) 624-5580

dental clinic nas i 624-4205

dental clinic nas ii 624-5447

deployment health – flight line clinic hospital 624-6307

Depot NEX 624-5791

Deputy commander Defense Distribution Depot 624-9455

Desk Sergeant Security Department 624-6063

DETMO Bus Transportation Office Stephen Decatur School 624-3244

DETMO Fax line Stephen Decatur School 624-3245

DIRECTOR OF RELIGIOUS EDUCATION (nas 1) 624-3782/3826

director of youth ministry (nas 1) 624/3782/3826

DISA COORDINATOR NAVCOMTELSTA 624-5340

disaster preparedness hospital 624-4026

DISPATCH Security Department 624-5225/6065

DLA ENERGY EUROPE AND AFRICA (DLA-EA-SI) 624-5790

DMA – DEFENSE media activity sigonella (formALLY AFN) 624-4265

DMA – OIC CELL PHONE 335-578-8543

DUTY NUMBER, 24-HOURS HOSPITAL 624-3842

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